February 21 & 22, 2012, 9:00 a.m. – 4:30 p.m.
What sessions would this workshop include?
- PLANNING AND PREPARING FOR EFFECTIVE DEBT COLLECTION
- THE COLLECTIONS PROCESS
- NEGOTIATION SKILLS FOR DEBT COLLECTION
- ESSENTIAL TELEPHONE TECHNIQUES
- THE ANATOMY OF FRAUD
- MOTIVATE YOUR CUSTOMERS TO PAY OUTSTANDING DEBT
Who would benefit from this workshop?
- ACCOUNT EXECUTIVES/CLERKS
- COLLECTORS IN THE PUBLIC AND PRIVATE SECTORS
- DEBT RECOVERY AGENTS
- SMALL BUSINESS OWNERS
COST: $850.00 (BDS)
REGISTER NOW!
THE BARBADOS COMMUNITY COLLEGE
INDUSTRY SERVICES UNIT
BUILDING #3, HARBOUR INDUSTRIAL PARK BRIDGETOWN
TELEPHONE: 426-3351 or 426-3354
FAX: 426-3356
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